The building is shared by Residence Inn and Courtyard facilities. It is located in a very dark, isolated neighborhood adjacent to Ripken Stadium. As a Marriott Lifetime Titanium member I made the reservation using Bonvoy points. It was originally for the Residence side of the building but was switched to Courtyard as the room type desired could not be provided. The facility is attractive but rooms are in need of some refreshing – our room felt a bit rundown, dark, and not contemporary. Attention to detail, such as a full-functioning TV remote control and a refrigerator, could be better. Ice machines are not on every floor and there is no in-room directory showing locations. Breakfast was provided and was upscale, tasty, and fresh. Staff with one exception was attentive, pleasant, and friendly. The evening front-desk supervisor was unkind, unhelpful, and downright mean. She seemed to enjoy her power, and her aggressiveness and intentional unwillingness to do anything to make our stay better seemed to please her. This was overall an acceptable spot for an overnight stop - not the most modern but good beds and nice breakfast. Unfortunately that one staff member ruined our evening and as such I would suggest finding other more hospitable Marriott properties nearby where you would be welcome.
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