Jeffery-Jay
6 Februari 2024
Total bait and switch on the first room. The balcony was inaccessible. Their idea of an ocean view was to put me up against an alleyway. No problem right? It’s just a simple, misunderstanding. Instead they gave me aTotal bait and switch on the 2nd room rm as well.
Instead they gave me a pool view. I paid for the most expensive “superior Seaview“ room. All the staff at the counter became immediately perplexed. Huh, guys. You understand my English and French up until you realized you effed up.
Stuck with a pool view at a “superior Seaview” room rates. Not pleased, because even then it wasn’t a pool view. It was the view of a rooftop of a restaurant and a discotheque with karaoke.
Since they couldn’t do anything thrice over, I simply called *******. Thanks ******* for the $25 credit. That takes care of the first night. How about the second night? What about the next day?
Hotel Argana I will never go back, nor will I ever recommend. *******, you have a bit of work to do with the refund
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