Wingate by Wyndham Anchorage Downtown/Ship Creek

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Overall our 6 days here wasn't terrible. It was hard to get the temperature right in the room. It was overly hot most of the time. The bed wasn't the worst but very firm. We received no service in the room the entire stay even though we specifically asked for it 2 mornings in a row. The night of the second time I went to ask the desk about it. They apologized and gave me a stack of towels and some trash bags to take care of the room myself. The indoor pool was so cold we thought about jumping in Ship Creek to warm up. And it's January..... The location isn't terrible. If you want to stay off the beaten path. But you can't walk anywhere nearby. In the summer it would have been better. Although the train whistles all night or less than desirable.

It wasn’t a bad place. The staff was cool. There’s a pool, but no hot tub. The room was nice, but I found a set of hand warmers under the covers which makes me pretty confident they never changed the sheets since the last guest.

Room showed signs of normal wear and tear. Bathroom fan and room heater were very noisy and hadn't been serviced in a while. Coffee container in the lobby was always empty. All things considered, not too bad for the price.

They got me adjoining rooms, as I asked for in notes. Bed was mediocre, nothing special, same with room. Pool is freezing, no heat at all. We asked for a 4am shuttle to airport, but they didn’t schedule it. They made it right by paying for 2 cabs to get my family to airport.

No hot water! Showers are one of the most important reasons to stay in accommodation!! Facility showed obvious signs of neglected maintenance.

The most excellent manager along with a very capable staff went the extra mile to make my three night stay outstanding! They are the epitome of hospitality! Thank you! I can't wait to come back!

It must of been a new takeover for Wyndham. Its not a Wyndham standard. It says there are restaurants on site. There are not! There is a small room for a continental breakast. Toast, cereal, coffe juice, reconstituted scramble eggs, sausage and a waffle maker that stuck. You are a long ways from town, if its summer, wouldnt be too bad a walk, but in winter, i wasnt walking those steep hills in a foot of snow and ice. I tried calling for the shuttle fron rge airport for over 30 min. no answer . Took a cab. But was able to take the shuttle on my return trip, just pre arrange at the front desk. I had a king suite. Its a seperate bedroom/ living area. A kitchenette with 4 burner stovetop, microwave, mini fridge. No cutlery or dishes. I was on the 3rd floor. Above the lobby. Vaulted ceilings. Basic overlook was decent. Then upon a closer look. Its years beyond needed an upgrade. Bath tiles are old, chipped and grout is falling out. I think they must be having a laundry shortage. 3 large towers, one handtowel, 1 washcloth. I asked for an extra blanket and was given that top sheet cover for a duvet. Asked for extra handtowels, never got them in my 4 nights. And had to go to the lobby for a roll of toilet paper. Staff was nice, but i get the feeling there is more behind the scenes.

Service was not very good , no television, jacuzzi didn’t work, not body working breakfast bar .