Courtyard by Marriott Ann Arbor

Looking to getaway and relax. This property wasn’t it. Elevator down. No access to streaming services but remote has Netflix and YouTube options. One employee said it’s the internet signal. Second employee said they don’t have it. Stale smell in room. Mentioned to front desk how far the walk is due to elevator being down. She said to take the steps then asked if I wanted to switch rooms once she realized she offended me.

The bed was clean and comfy the room was clean and very nice. The restaurant and bar was amazing and friendly staffing

I was unable to use the in-room internet. I was able to easily connect with the conference wi-fi in the lobby, but the in-room internet refused to connect.

It was very clean. I didn’t like that. The ice machine was only on the first floor..

The room was very quiet. Tons of parking. Room was clean. Bathroom was clean. Beds were comfortable. We didn't try the indoor pool but saw others using it. The fitness room was open 24 hrs, which we didn't get to use, but that's a bonus. We had to stay an extra night due to a medical emergency. The staff provided us the names of two nearby clinics, one of which we did visit & they took us promptly, that Sunday. As Canadians, it was very helpful to get their rapid assessment. We had to go on to the hospital & were unable to leave that night. The hotel made it easy to at first, have what we thought was going to be a late checkout and turned into an extra night. The lobby area was rather cold. I didn't have to spend time there, but found it chilly. Maybe it was just me, but I found it too chilly. The cafe prices for coffee seemed very high. But I guess you are paying for onsite convenience! The hotel, like others nearby, is in a commercial park, essentially. The suburban environment is very quiet. There are a few restaurants which are walkable and quite close and a few more that are about a 15-20 min walk or so, if you prefer to walk-or 2 min drive. For anyone visiting looking for a nearby grocery store, I recommend Busch's at 2240 S. Main St. neaby. It was amazing & has everything you could possibly want. In the same plaza you can get a variety of food from other places including bagels, bubble tea, a bakery & more. There is also a CVS pharmacy if you need one.

It was not clean. After we found hair in the bed sheets we were offered another room. The sheets in the second room were clean, however there was something sticky on one of the nightstands and coffee spills on the door frame. The receptionists were very helpful.

Rooms need to be updated. No USB Power outlets, beds to hard to sleep on, and they have 1 plie toilet paper.

All i did was check in so far and it was fine

The gentleman at the front desk was awesome, and the hotel is so clean, had a great stay.