Kimpton Hotel Monaco Baltimore

Hotel and staff were excellent. The on-site restaurant was struggling with staff shortage. However the staff that were there were phenomenal. Tried a burger and wings from the limited menu and they were so good. Wished I could have had more!

My family and I have stayed at other Kimpton properties before, however the Kimpton Monaco Towers Baltimore was not what we expected at all. The location is not at Inner Harbor although the description would suggest it is. We were booked for 8 nights. Due to flights delays we arrived around midnight for check in. With a family of 6 traveling with 2 smaller kids under 4, we were surprised that there were no staff to greet us and the entrance is closed at that time and only accessible with a key pass. After waiting for a few minutes in the cold with our tired kids, finally someone arrived to let us into the building. We were told there was no valet available at that time and to park across the street. Later the next day, the valet staff advised that we should not have parked the car where it was left because of the type of vehicle and the area was not considered safe. We left the next day to visit friends in another state and were away for 2 days. We were most surprised when we returned to find that the room had not been cleaned and food containers that we had left 2 days before, were still in the room. No beds made, no towels although the reservation indicated 6 guests. Issues like this continued for the remainder of the trip. The rooms are in desperate need of a refresh as mattresses are slumped in the middle and uncomfortable, and furniture is visibly worn and in need of change out. Body wash container was near empty and we had to request replacement. Do not stay here.

My bridal party and I got ready at this hotel! It was just so beautiful! Staff was friendly! The inly bad thing I have to say was the water pressure in the shower was extremely high and made a mess in the bathroom. Other than that, a great place to stay!

I'd have to say this is one of the nicer hotels I've stayed in. The entrance is quite grand, an old railroad terminal, the lobby on the first floor was nice as well. My one suggestion since a lot of folks haven't stayed in a hotel that needs key card elevator access, front desk people please tell everyone about this when you check them in. We got in the elevator and couldn't get to our floor and thought we were trapped for a scary few mins then had to go back to the lobby to ask what was going on as did another family. Other than that our stay was really lovely. The $10 a person for breakfast was worth it and we also had dinner in the hotel restaurant and it was really nice :) I wish I had gotten the pizza as they all looked great :) They have a discount menu from 4-6pm also. Though the valet parking was $50 it felt totally worth it not to have to worry about our vehicle. We were visiting for a concert at the CFG arena and it was an easy 0.3 mile walk that was well lit. I do think we will stay here again if we want to visit the inner harbor or attend another concert.

Good location, very nice room. Breakfast left much to be desired. Need more staff.

The hotel & our room was beautiful we had a great time. The food and drinks in the restaurant were very good. My only complaint was it took a while to get service in the restaurant. The staff was extremely friendly but the service was very slow.

The hotel 1st floor was stunning. The rooms were a bit dinged up - lampshade was torn, rug was getting thread bare and worn, most of the furniture was also banged up. A microwave would have been very nice. We had a bit of a problem in our first room and were upgraded to a suite. Customer service was very good and helpful. The wine at 5:00 in the lobby with the gas fireplace was delightful. However, the coffee and tea in the morning did not have decaf the second morning. I was expecting a bit more from a boutique hotel.

Ive never to a hotel where there was no coffee/tea maker, until now. The carpet was quite old. And it was extremely difficult to regulate the water temperature in the shower.

Stayed there several years ago and absolutely loved it. However this stay it appears nothing had been updated since our previous stay. The toilet kept breaking and we would have to call down after every flush for it breaking again. We booked for several nights and there was no remedy for the issue. They did notify us the key cards were being replaced and may not always work and a new card would have to be obtained… well apparently they only work for one use and then stopped working and we had to get a new key card every time we left. The place was clean but could tell everything was the same for almost 10 years. Probably won’t return to this hotel