I wish I could give this property a higher rating. The front office receptionist and the manager both tried to make a thoroughly unpleasant stay better. The room itself was in sad disrepair. The floor was sticky, the microwave broken and the towels threadbare. The plastic ice bucket and plastic tray had scratches and burns on them - I would think that these items would be inexpensive enough that they could be changed when damaged. The sitting chair was so greasy and stained that I asked for a sheet to put over it before I would even put my luggage on it. The lamps were new and I did appreciate having good lighting at the work area, however, three new lamps are not sufficient to make up for the other issues. The manager did offer to move me to a different room the next day - it might have resolved the issue of the filthy furniture, but I chose not to move all my things for one night as I would have had to miss an appointment I had in the morning at the time I would have had to move. When I checked in I was told that there was no coffee or breakfast offered, although both those things were shown as amenities on the website. There was also no coffee maker in my room - also shown as an amenity on the website. The receptionist did get me a coffee maker when I asked. The swimming pool was chained shut for no reason that I could see. There was no explanatory sign. I didn't want to sit in my room while I had a bite to eat in the evening and since I couldn't sit by the pool, I was planning to sit on a glider chair by the front office. However when I went to sit down a woman who worked at the property told me I couldn't sit in the glider although it was empty. She merely said; "No, you sit there." and pointed to an uncomfortable plastic chair. She then proceeded to sit on the glider chair and rocked herself for several minutes before getting up and going for a walk. All in all, it was disappointing. I was told that they are renovating the rooms, but I would need assurance that the rooms had also been properly cleaned, the pool open, and the advertised amenities available before I would consider returning here.
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