The window in our room on the outside had a crack. Only 1 of my 2 card keys were activated. So when I tried to use it, it would not work. The pool was closed before 10:00, we reached out to the front desk was told Maintenance was on a break, 90 minutes later still nothing, we finally got to spend 30 min in the pool before closing. The Door to the Pool should remain Open until closing time, this was unacceptable. Breakfast the french toast was not cooked all the way
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