Sunscape Sabor Cozumel

Excelente lugar, quizá falta un poco de variedad en comida pero igual la que tienen está muy rica

If you are looking for a cost effective option for a quiet resort with beautiful snorkelling and swimming, this is for you! The amenities or food is nothing extra ordinary but no complaints. The staff is very friendly. Special shout out to Enrique the bell hop who was extremely helpful. We enjoyed the free bike rentals and felt very safe off the resort as well.

food was terrible service was poor rooms are dated but the pool and beach were good.no access to fitness room unless you were staying at secrets next door

The food was absolutely horrible- the service staff ignored everyone - we had to get our own water from the staff counter. The hotel tried both times we stayed to charge us or our friends for spa treatments THAT WE NEVER USED! Not one staff member seemed to care about snuff being spit all over the place. Huge palms fell multiple times each stay on the walking paths - thank goodness no one got hurt. My opinion THIS PLACE SUCKS!

Was ok. Limited F&B options. They put 4 cans of beer in the fridge first night and wouldn’t fill it the next night. All inclusive? Carlos in the one restaraunt was great and the other bar guys were great. Not worth the $

We have been to Sunscape Sabor several times over the years but this has been the worst stay of them all. Let me start with our 1st room. After our first day, we started having trouble with the A/C unit leaking all over the floor. They came and looked at it and we thought it was fixed but the next day, it did it again. This happened 3 times before they put us in another room. The room 2222 was actually a downgrade to what we had. The mini fridge didn't work. The fan, light switches and outlets in most of the room didn't work. The only place we could charge our phones was in the bathroom. As for the food, El Patio had a very limited menu and didn't even sound appetizing. Sunny Side Grill was better but again, not the best. Our only saving grace was the Marketplace Cafe that had a different food theme every night and our waiter (Mario) who took excellent care of us. Unfortunately, this property is and has gone downhill and we will no longer be staying with them again.

Dining very limited. Having a buffet restaurant on site that does not allow minors is the most ridiculous thing I’ve ever seen on a resort. Not enough loungers around pool or on the beach. Front desk very unhelpful whenever we asked a question.

Check in is at 3 they didnt give us the room before 3:30 kept on telling us its not ready. when it was even though we were sitting right in front of the desk they didn't tell us the room is ready only if asked. front desk was not helpful

The Hotel claims is family friendly but there are only allowed in 2 of the restaurant and these to are the worst of them. The "best" restaurant is only for adults.