Quality Inn Detroit Downtown

Lokasi sempurna. Namun lingkungan umum masih mendapat kamar untuk diperbaiki.

Good for one night sleep. Basic breakfast, a bit noisy and not really well maintained. Toilet was clogged up.

Worst customer service

The location on East Jefferson is not what I would call family friendly. It's a wide busy street on the fringes of downtown Detroit. What it has going for it is location location location. If you like to see live music, comedy, sporting events, eat from a very wide variety of good restaurants it's all a walking distance away at one of the most affordable rates in the city. They even have a downtown shuttle service if you don't want to walk. Parking is included. No one messed with my car. They seem to have decent security there. The rooms themselves are basic but clean with decent washrooms and comfortable beds and the area was surprisingly quiet for sleeping. I'll be back there for my next live music fix. Nothing beats a live music event in Detroit!

I was here for 1 night and the property was adequate. The room I first checked into did not have hot water and I was immediately moved to another room with access to hot water. The beds were very comfortable and the bathroom was well stocked. Will consider booking again.

Very clean renovated rooms, close to downtown Detroit with shuttle available and very friendly helpful front desk and staff.

• The owners are growing their brand and currently renovating this property. • The owner seems to genuinely care about the property, the guests and the quality of service. • Overall the front desk staff is professional and cordial; but, there is on bad apple in the bunch - - a guy who is imperious and overbearing and who acts as if the guests are somehow beneath him. If you ever get flagged as a "bad guest," it was done by this guy; check your credit card bill for a "ghost charge" (i.e. one you did not make or authorize). • Given time, this property may be a quality go-to boutique hotel. Hopefully, without any "bad apples".

The pictures of the site are quite misleading. You expect to find a room like the ones in the pictures but it is not the case. The building is old and located next to a sketchy parking lot. The furniture is old and the included breakfast is not good. The people at the reception were nice and helpful but nothing impresive. Overall, I would not come back.

Stayed there for a Detroit Lions game. Hotel is undergoing renovation. Lobby furniture had been taken out and they weren't offering the free breakfast as advertised on Agoda. I will resolve that issue directly with Agoda. Rooms have dated, old carpeting. Walls had some unpainted patches. Cable TV didn't work until I did my own troubleshooting and found a loose connector. In-room coffee maker didn't work. Smoke detector started beeping every time I used the bathroom fan. I pointed these issues out to the front desk in the AM, Nov 17. They said they needed time to find a new coffee maker. They didn't follow up until I asked again in the evening. Nor did they address the smoke detector isssue. It is in a decent location within walking distance of the riverfront. There's an urban supermarket across the street. It's also within walking distance of downtown and the sports stadiums, or you can take a bus. It's not a luxury hotel, and the rates are very reasonable. Though it could be a much better experience if they performed basic room maintenance and if the front desk tried to address problems instead of deflecting them back to the guests.