B+B Edinburgh

We love the spectacular view looking out from our window over at Dean's Village. I feel really grateful to come back to the hotel knowing that there's a hot drink machine at the lobby (the temperature was -2 Degree Celcius) waiting for us. The one thing that totally put us off is the faulty service lift. We stayed on the third floor and we had to carry our luggage all the way up after a long travel from London. The hotel has only one staff at the reception and he told us that other staff had called in sick and there was no one that could help with the luggage. The breakfast was so-so too. The heater was working fine but if we turned it up a little, we could hear noises coming out from the heater. Overall, an average stay.

Highly recommend. Friendly stuff. Amazing breakfast. Definitely worth it.

Clean and warm. The staff was attwntive and friendly. Breakfast is homemade from a menu each morning and quite good. They have a cozy bar attached to the lobby for guests and a traditional style library thats open 24 hours for guests. Wifi worked well too. Definitely recommending again and will be referring my brother to stay here.

Excelente atención desde la entrada y la recepción espectacular café y chocolate gratis

雖然我們因為樓上房間已經訂滿而被安排在了地下室，但房間寬敞乾淨。工作人員們有問必答，積極熱情，非常友好！早上我們趕時間所以沒能慢慢享受品類豐富的早餐，和餐廳的工作人員溝通後他們在五分鐘內幫我們做好了打包的食物，美味的早餐和貼心可愛的員工絕對是這家酒店的亮點

酒店位於West End地區，是領館區。這一帶有多家不錯的酒店，建築外觀都非常類似，而B&B是其中一家非常温馨的酒店。接待人員非常熱情周到。房間不大不小，有漂亮的格子窗。酒店裡有一個小小的圖書館（圖二、三），裝飾典雅，安靜舒適。500米內有多家餐廳可以選擇。酒店的早餐區域不大，但很温馨。B&B離甘草市場火車站（圖一）不遠，附近也有公交和長途公交站，交通方便。適合親子、差旅，尤其是觀光的客人。推薦！

Such a magical place to stay! the view from the room was amazing. Reception lady was so kind and friendly. Perfect hotel to feel the Edinburgh! Would like to stay again. 古き良き時代を感じられるホテル。素敵な眺めと静かな環境がとてもリラックスできておすすめです。

Hotel is in a beautiful building. We had stayed for an overnight previously and had been impressed with staff and quality of breakfast. This time we were staying for 4 nights. We went to our room which was very small. We quickly noted there was no fridge, iron etc in the room and nowhere to sit as we had to put our case on the only chair. The pillows were flat and hard. Going into the toilet at night I realised that there were small bugs on the bathroom floor. After looking online it became apparent these were silver fish. Next morning we informed reception staff and were informed that the room had been deep cleaned that day before. I had to ask staff member to google these bugs as he seemed unconvinced. We asked for another room or to cancel our booking. We were given another room which was bigger and no bugs. We were given no apology and staff appeared annoyed that we had complained. The breakfast omelette and scrambled eggs were overcooked, black pudding resembled a fried crisp. Bakery was not fresh and dry. All in all a very disappointing stay and hotel appears to have gone downhill since last summer. Much better hotels in Edinburgh for same price.

Great location, with superb foyer and entrance, however the rooms are a little tired. The lift was out of order and this was not communicated until we checked in. Breakfast service was slow, chaotic and overall not great. The breakfast itself had nice items on the menu, but not cooked well. Customer service training is needed at this venue.