Verified traveler
8 November 2023
The room itself was clean, with the exception of the smell, it had a very strong smoke smell, I am not a smoker so maybe it just stood out more for me. Otherwise, it was clean. I hated that I could only use a latch to lock the door from the inside, there was not other lock and the door itself did not shut well, I had to force it shut. at 2:30 AM the 2nd night of my stay I received a phone call from someone claiming to be the assistant manager and stated there was a computer glitch and wanted to verify my card number which I did not give, I told them I would come down later that day and hung up. Later the afternoon I received a fraud alert on my debit card. I spoke with a gentleman at the front and he advised that someone should have told me at check-in that the hotel had fraud issues (which no one advised). Thankfully I had a credit card with me, but no one seemed to care that I could have been stranded. I definitely would not stay here again.
Terjemahkan