I booked one night at this hotel for 5 people - 4 adults and child. When we got there, there were only two beds in the room, not enough room for five people. There was no pull out couch or any other places to sleep. I tried to get a refund since they were clearly falsely showing that the room could sleep 5, but I was told to go through **********. The manager said they do not have rooms that hold 5 people. I asked for a print out of my checkout receipt showing that I checked in and out the same day. The hotel manager lied to ********** and said I never complained, asked for another room or checked out and that I completed my stay. It was a pretty terrible experience. I honestly can’t speak to the room - it looked very basic. But I can speak to the dishonesty of the management.
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