Extended Stay America Suites - Washington, DC - Gaithersburg - South

Hotel was not very clean and outdated. Other occupants were very loud and the quiet time hours were not enforced by staff. The beds are super hard but clean. Trash had not been taken out so room had a smell. If you just need a cheap room, this hotel is ok but if want any comforts at all, this is not your place.

2 night stay after surgery before traveling home. Checked loaded luggage cart and came in only to find out elevator broken and room was on 3rd floor had to carry everything up and down 😬

Elevator was out of order, climb the stairs way to 3rd floor. Plus, as far as location on a hill, had to take stairs to get to lower ground. Lots of stairs but pleasant stay

There was one person in front desk that seems to do everything -- checking in guests, providing towels, doing laundry, etc. The requested bedsheets & pillows for our sofa bed were finally available after 3 attempts. They were given to us directly from the laundry, unfolded in a plastic garbage bag.

I was given an option of two rooms. One stated to be better than the other. One smelled of wet dog and the other had a leaking shower faucet which made the room smell of chlorinated water. Fortunately, I only needed the room for a single night. These rooms clearly need maintenance and attention.

This is by far the worst hotel I have ever booked, we looked at the rooms and decided not to stay since this is more like a 1 star hostel, very disappointing.

The guest services was horrible. Wifi connection was very bad. It has false advertising about breakfast included. It is not a real breakfast. It is a to-go breakfast.

Worst hotel I’ve ever been to. There is only employee trying to check people into rooms that weren’t available or had no mattress. She spoke broken English which made it difficult to explain that we booked a room with a king bed but she said they have not king beds even though it showed up online. The lobby is so dingy and uninviting. Hallways smelled like cigarette smoke, cat pee and maple syrup. When checking mattress for bed bugs, found crumbs and dust all over the box spring. Surprisingly no bed bugs but did have a spider. The shower floor looked like it needed cleaned. When I went to the front desk for bedding for pull out sofa, I was handed a wad of balled up unfolded bedding. We were there only 2 nights to sleep and stayed away as long as possible during the day. There were no trash cans at entry or lobby so people were throwing trash in a pile outside of door. There is so much more but I never want to think about this place ever again. Do not stay here even if it’s the last place in town…keep driving!

The space is dated, the walls are thin. It was ok defintely 2-3 stars at best