Best Western Casa Villa Suites

Such a beautiful hotel. We stayed only one night but we really enjoyed our stay. Rooms are modern, new and spacious. Beautifully done bathroom and little kitchenette, sofa, two tvs, comfortable beds, amazing! Breakfast was delicious and there were lot of options to choose from.

There were roaches. I saw a big one crawling across the floor inside the entryway and I thought, well maybe it came from outside, but then I saw a medium sized one in my room. I am typically a clean person and I don’t leave trash or food laying around so I wanted to know why there was a roach in my room, and when I moved the small sofa sleeper, I saw there was trash and old french fries under it, which means they don’t move it to vacuum underneath it.

It was much better this time around than my previous one. The front desk lady put me on the 3rd floor such that the remodeling noise from the first floor was pretty much a nonissue.

Love your staff very nice and helpful. Rooms were clean breakfast was great. Thank you

Teally wanted to soak in the hottub after a long drive but it was closed for winter

Some issues but I'd like to start positive. I travel to Harlingen multiple times a month for work. I only recently decided to start using my ******* account for reservations and almost always I will check-in after midnight as i never know if work will be keeping over. Some places I've stayed refuse an hour late check out even when i finally check in at 5am, they want me out at 11am. This was my first stay at Best Western Casa Villa Suites and automatically I was told i can have a late checkout. I've been wanting to stay here and finally was able to, maybe next time I'll be able to have breakfast. It was around 4am or 5am check in was quick as the gentleman understood i only have a few hours before going back to work, i just needed a shower and a little rest. ROOM 111. Not the attendants fault but the key card didn't work. Another key card was made and no luck, I've worked card reader locks and it just no power, a routine scheduled maintenance issue. Confirmed when a master card was used. Was issued another room. ROOM 114 was opened. Great room, larger room than most places. Straight to the shower. Tub faucet great pressure temp was quick and good. Diverter control didn't work to flow water overhead. No time to waste quick rinse sitting in tub then a snack and 3 hours sleep. Minor issues will not stop me from coming back, i hope to spend more time relaxing at Best Western Casa Villa Suites.

Excellent service, room is clean and spacious overall. I definitely we stay again!

Remodeling makes a big difference, makes everyone feel much better here.

Property was ok but under construction. What I noticed was a very bad attitude of lady working in breakfast area.