Candlewood Suites Hattiesburg

The hotel looks decent but was a definitely disappoin**ent because the service level and options to customer was very poor. My room type was not available upon arrival. No apology for the convenience. No pool no ice machine no breakfast. Not a good hotel to stay for resources but love the room very cozy❤👍

The lobby was sketchy, the room was half way clean looking, no toilet paper, toilet was stained, floor was dirty, coffee pot was broke, and morning staff person was not happy to be at her job or to see us come to the desk. So all in all I’d rate this stay a 5 out of 10.

There was no bottled water to purchase for drinking. The shower water pressure was terrible and the were hundreds of cigarette buds in the front entrance.

This is an extended stay hotel. Meaning people live there and rent daily weekly or monthly. Not what we were expecting. As soon as we pulled in there was a lot of hanging out in the parking lot and things were not typical for a vacation stay. Would not recommend this place.

I WAS WOKEN UP AT 9:10 BY THREE PEOPLE BANGING ON MY DOOR THE POLICE. WHY WOULD HOUSEKEEPING COME NOT ONCE BUT 2X AND TRY TO OPEN MY DOOR AND BANG LIKE THE BUILDING IS ON FIRE. THEN WHEN I OPENED THE DOOR (confused and disoriented) ,THEY ARE LAUGHING LIKE ITS FUN. AS A WOMAN TRAVELING ALONE … THAT HAS TO BE ONE OF THE WORST EXPERIENCES I HAVE EVER HAD WITHA HOTEL !

It was disgustingly dirty and stinky. My son was on a medical trip and we had to stay or we would have left. I paid $200 for a room and it was so filthy

This was by far the worsts place I’ve ever stayed. Upon checking in, the bathroom had trash in the trash can, there were clumps of dirt or grout on the floor, the towels were sitting on top of the toilet, there was some type of metal plate sitting on the floor, the bed was moved/turned sideways. To top it off someone tried to break into my truck.

The stay at Candlewood served a purpose of us finding a bed to sleep on while passing thru Hattiesburg. Majority of hotels were sold out. While waiting in the line for check-in, 3 different customers came back who had just checked in and needed new rooms because the rooms they had just been given at check-in had not been cleaned from previous use. Another customer had no bed linens on his bed and no toilet paper. In fairness, the hotel was booked and understand that there are employee shortages, but systems didn’t seem in place to help the team members working have a good handle on where to place incoming people. The staff was friendly, but clearly overwhelmed. My expectations were low once i got our room. The pullout bed was broken and had a slope, the leg of the chair at the ktichenette table was broken (picture below), there screws were rusty in the bathroom door (picture), there was black dust and some mold on the air conditioning unit in the room, there was hair in the bathrooms corners by the toilet (picture), dust bunnies on the carpet when we moved the coffee table to pull out the bed, bathroom vanity cupboards broken in the corner (picture). Overall and bottom line - the place is in need of a very thorough deep clean and a full punch list of things that could use an update.

Just an overnight stay. Quick & easy checkin. Clean, spacious room. Comfortable bed. Would stay again.