Amazing place, with even more amazing staff. The way how everybody made us feel extra special, the attention to detail, the smiles, the will to go beyond to make sure we were content, everything was fantastic! What an extraordinary staff you have in this place. The only downfall to be mentioned, and only because we are talking about a Palace, and not only a 5-star hotel: - the breakfast is very simple to the level of the hotel. I was expecting a lot more from it regarding options and quality. The food from the non-Indian menu is not up to the standards of the hotel, however, the dishes from the Indian menu were fantastic. - installations: the room we stayed in had a few little details that needed to be looked after, starting from the smell of a closed room when we first walked into it. Overall, a superb experience, and again, the critics are only because the expectations and standards of the hotel are super high. Special shout out to the housekeepers team: Prabhu, Khanchand, and Mohan; to Karan our waiter; Sungipa from the SPA, Swaroop Singh who organised a very special experience for us, the pool staff (I forgot their names, sorry) who looked after us so well even after the sun was set, and all the team, Ms Malvika, Ms Nishu, Mr Mohan, Ms Judy.
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