It is an interesting place with vast lands, green spaces and a fair amount of activities. Food is terrific and the prices are reasonable. The problem however is not with the premises as such but with the Staff. Being a half glass full person I shall write about some brilliant people at the resort; Talha at the reception is a wonderful and kind concierge. Almost all Waiters, helpers, cleaning staff are well mannered and up to the task. If you need anything dial the Reception not HOUSEKEEPING, they will ignore you. The Housekeeping is horrendous, asked for duvet it never came, towels were in laundry and there was not a single dry one for the first 6 hours of our stay. But the rudest part of the entire stay was a man showing up at our door 15mins before we were due to checkout. It felt like your time is over you need to leave, I am not sure if they do that to everyone or they made an exception for us. In any hospitality industry that would be considered an unforgivable mistake. I hope they sort that out. Apparently that particular gentleman who knocked on our door was also sent by housekeeping. The housekeeping really need to get it's house in order We checked out at 11.55, five minutes before our scheduled leave.
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