Best Western Detroit Livonia

Hotel was very decent and clean. Great amenities and a clean pool. Price was good for the room I got.

Alles,top sauber frühstück 👍 sehr net 30 minuten Auto fahrt von zentrum entfernt

Every time we go to the Best Western the staff really takes care of us especially the day shift manager

There was fece in the toilet. The bathroom smelled like cigarette smoke. The stink was terrible

Staff were great. Check in was easy. Breakfast was a good variety. Coffee was 24 hours. Yay!! Pool was nice and large and was not busy. Overall hotel was a little worn and the heater was touchy, but the staff made up for it. They were fabulous. I would stay again.

When I checked in i was told i couldn't pay my deposit with cash. So it kind of messed it up but i didnt let it stop me from checking in. I get to the room which was all the way at the end of the hall to the right down at the end of another hall on the second floor and i noticed a change when i went to the bathroom it wasn't a tub. I called to the front asking for a tub telling me they was sold out for the tub room it was still the small tub available i can see it. I go all the way back downstairs to see the rooms and decide to get the jacuzzi room. Then she tells me since its threw booking site i had to contact them. So I did that and they requested a free upgrade for the inconvenience but the hotel didnt want to do the free upgrade so I had to pay the difference which was another 60.77 that's with tax included.. So the next morning the hotel charges my card again for 18.24. I go see about the charge and they trying to tell me is the tax on the difference remind you the 60.77, tax on that is not 18.24 the room was 162. nd some change.. She added tax total was 179.01 so tax was added... I was explaining this to the female at the front and she kept saying it was just the tax and im like i did all that and she wasnt listening to what i was actually explaining to her about the card i used and it shouldnt be another charge on my account when i paid everything that was needed plus the deposit.. If my room is 179.01plus 100 deposit please explain where the extra 18.24 come from.

The breakfast staff person was so sweet, and your breakfast was the best!! Thank you for making our business trip comfortable!!

The staff was great. The hotel was kept very clean and comfortable. The price was exactly what I was looking for. I was very happy with my stay there.

Staff were nice, pool was decent, didn’t know about the $100 deposit at check in & it has to be through a major bank debit card