I probably would have given this hotel a 4 or even 5-star rating if it weren't for the fact that the ELEVATOR WASN'T WORKING (!) and they didn't mention that when I made the reservation. It's a 4-story hotel and, upon arrival, we were told that the elevator was under construction and wouldn't be usable for 4-6 WEEKS! The hotel staff is lovely, and they were able to give us one room on the first floor and one on the second. We were grateful that we didn't have to deal with stairs, but the first floor rooms are not only by the pool, but are also in the main traffic pattern from the stairs to the lobby. There is no soundproofing and the ceilings in the first floor rooms are high, so the noise level is hard to tolerate. Add the elevator construction noise (right around the corner from our room and starting around 7:30 a.m.) and you head into nightmare country. The breakfast was good and offered a variety of options. We were pleasantly surprised by the complimentary dinner and happy hour that were also offered. The room was clean, but only had one uncomfortable upholstered chair, with no ottoman, plus a desk chair. It would have been nicer to either have 2 upholstered chairs with ottomans or a small sofa with ottomans for those of us who need to elevate our feet at the end of the day. The bed was comfortable. Again, I emphasize that the staff was lovely - warm, welcoming and helpful, which made up for some of the challenges and sleep deprivation.
Terjemahkan