Hotel Made Inn

Stayed for 4 nights over the Motogp weekend. The hotel is close to the train station which is great but a long way from anything else. The room was clean but unfortunately the bed was rock hard so made for uncomfortable sleeping. The staff were excellent though and the receptionist gave us all the information we needed on how to get the bus's to get to the circuit. Breakfast was limited though and the breakfast room very small.

For the price you cannot go wrong. Relatively close to the town centre. The rooms are clean and tidy, friendly efficient staff, a simple but adequate breakfast. However, the downside for us were the stairs, which we did not realise would be a problem! I say this as my husband had a hortific fall a couple of years ago. Part of the reason we chose the hotel was because it had a lift, but didn't realise it did not go from the ground floor (reception). The lift only goes from the first floor! Unfortunately the breakfast room is in the basement, so more steps to negotiate. For people with mobility issues I cannot recommend this hotel, and I feel the hotel should have made this information clear on their website.

Basic hotel, but very clean and spacious room. Was on top floor, had a nice big double, big bathroom and nice and quiet. A bit far from the beach but a walk there and taxi back was super easy and cheap.

Pretty good overall – prompt check-in and check-out (heck, it took 2 seconds to check out), very clean and tidy bedroom with everything I needed. It was a little small but it was absolutely fine for a night. Beware any other guests talking together in groups as the noise can carry. All in all, good value and recommended for a quick stopover.

Positioned near the center. Car parking on the road. Very good breakfast. Very good value.

AN EXPENSIVE ITEM WAS STOLEN I had a terrible experience with this hotel at the end of my trip. Firstly, the hotel is really small, smaller than the pictures they show, our room was really tiny. But we decided to ignore that and have a good stay. There’s no parking spots near the hotel, so we had to park 8 minutes (walking) away from the hotel. At the end of our staying, when we were doing the check out we had to leave the bags in the reception because we couldn’t walk 8 minutes with bags and with 38 degrees weather. When we returned an item was missing. This was the only stop I made before going home. It’s a car trip, no one had access besides the staff in the hotel or other clients. I was informed they don’t have cameras in the reception area. I was even poorly treated by a staff member named Giovanna, she completely disregarded the situation and said basically it was a “me” problem. And there’s nothing she could do. This can’t be standard procedure in a hotel. Me, as a paying customer I expect at least some care and respect towards my money and my belongings, your employee simply told me “it’s impossible” as if things like this never happen, I expected her at least to tell me she would look into it and disregard my issue completely. This was a terrible experience and I don’t recommend this hotel or this service to anyone else unless they want to be treated unfairly. Regards , Luzia Ferreira.

HAVE STAYED THERE BEFORE SO I KNEW WHAT TO EXPECT

Lovely spacious room with friendly staff and in a great location for exploring Portimão

Great area, clean rooms. Lobby and hallways could use a freshen up, overall a great stay