Holiday Inn Express & Suites Prince Albert

We stayed in this hotel for 2 nights. When we first arrived, we were confused as the hotel had changed names from the Holiday Inn Express to the Ramada. It has not been changed in the app yet, so we had booked it under the Holiday Inn Express. When we got to the room, it was nice, but there were used razors that I noticed in the evening on top of the mirror in the bathroom. We were awoken to intermittent fire alarms between 3-4am and had a terrible first night sleep. I debated changing hotels, but that’s hard to do with 2 kids. The gentleman at the front desk was kind and helpful. The breakfast was very good. However, I would not stay at this hotel again.

This hotel is need of some serious TLC. The pool room smells of mold, the tub in our room had stains in it and there was limited staff. If you are looking for just a place to sleep thats affordable its great for that but if you are looking for an updated well maintained place it is not this hotel.

Room was dirty. Carpet had green/yellow and brown gunk (not just stains but actual matter that appeared to be vomit, feces, or both). Walls were stained. Mouldy food (?) behind a console. The drawer in the console was broken and fell on a guest when opened. The bathroom floor was cracked and exposed. The bathtub bottom is corroded. The heat was too high (around 25 degrees) and was not regulating lower. The couch was depressed with ripping. It smelt like wet animals. I hope to never return to this hotel.

Ppl partying on my floor non stop until 5am and never slept. Will not be returning.

The building itself is fine, the parking lot needs a lot of attention and does have a security guard outside, it’s not a safe feeling once the sun goes down. The staff, security guard and guests smoke at the entrance to where you actually have to walk around some to get into the doors.

The booking photo was NOTHING like the pictures for the price! When a "suite" is booked one presumes the 3xtra money provides one with more space and luxury Not the case Very dissapointing for the money spent. Get double queens instead!!!!

Staff was very friendly and accommodating but hotel is run down & found several bugs in bedroom. Need to re-pave parking lot and drive way; had deep pot holes.

This hotel had a excellent breakfast. Clean pool and facilities. The staff were friendly and accommodating. The hotel hot tub was luke warm and when asked to heat up I was pleasantly surprised to find out the hot tub was hot but the afternoon. Rooms were clean and spacious. I would stay here again.

For a Holiday Inn property, I would have expected better. The front parking lot is a mess...lots of broken asphalt and potholes. Certainly does not create a good first impression. Our suite consisted of two double beds, and a fold-away couch. My kids informed me that the double beds were very comfortable....sadly, the mattress on the fold-away couch, was terrible...and the springs that are beneath the mattress were sagging, leaving a very flat, uncomfortable mattress, with very little support. I remedied the situation by placing the two couch cushions underneath the fitted sheet, so I was laying on those, rather than on the mattress itself. The suite itself was spacious, divided between two rooms, not including the bathroom. Though we didn't make use of the microwave oven, the refrigerator certainly came in handy. Broken and crumbling tile in the bathroom, around the shower head. The provided breakfast was quite good...both hot and cold options, good assortment to choose from. I'm not a fan of pancakes....but the automatic pancake maker, may have just changed my mind, as that was excellent ! We were checking out Sunday morning....good thing too, as a church group had rented out a room on the Main Floor, for their morning service. Even though we were up on the Second Floor, the noise from their service easilly carried up to our room. There would have been no sleeping in, as their music was quite loud ! I would hesitate to stay here again..will consider other options first.