The pool staff were SO kind. And very enjoyable to be around.
The cleaning staff did an excellent service with our room (we were there a week) when we requested.
The only issue we had was the third night, I believe the pool chemicals or hot tub chemicals were slightly off as both my kids had VERY bad reactions. I called the front desk to ask what was used, bromine or chlorine and the front end staff or night manager who ever it was clapped back and said “I personally check it every hour, for sure can not be the chemicals” however it was confirmed by the pharmacist to be chemicals.
No biggy, they weren’t severe, but very uncomfortable. They got cream, there were fine in 24 hours and then back in the pool each day for the remainder of our trip.
I feel like after that was mentioned they were quite diligent about checking the chemicals because I saw it being done a couple times after which was really reassuring.
All in all it was a good over all stay with our kids. They enjoyed the facilities, so did we. Thank you
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