The biggest issue I had was the placement of a very large TV akwardly placed dead center and crooked in the middle of a room built around the hotel’s unique architecture. The king bed suite with fantastic 90 degree views overlooking the city, completly obstructed from every angle by a TV that was not in listing photos. I ask to be moved to a different room only to be told there would be an upgrade cost associated any transfer. Eventually after talking with management they sent someone up to move the tv to the side of the room, halfway through our stay, so we missed the sunset viewing time I had most anticipated. The front desk claimed they are not responsible for the way 3rd party booking sites represent the layout of the room, only for me to u
To my next point, the listing was advertised as all inclusive at one of the highest price points in the area, only to have no parking, and a 52 dollar valet as the sole method to park, never mentioning this in original listing. Add in a very expensive breakfast option, I didnt even try due to cost, and it just felt like the more you give the more they really just want to take.
And finally a small but significant inconvenience was there are no trashcans anywhere near the entrances, lobbies, or hallways. This is as advertised a pet friendly establishment, and they need a pet waste bin.
It is a beautiful property, with world class potential, but that also sets expectations higher too, and convenience and design oversight really
Terjemahkan