This is a solid hotel, about what one would expect from a well-run Best Western. Where it sings is the staff. Everyone here is amazingly helpful. The front desk helped with everything from storing my bags for a bit to helping my daughter and I get in just a bit early, so we could rest from a hard trip to helping us figure out the city we accidentally found ourselves in.
The breakfast staff was the same, easily meeting the kind of service I’d expect in a full-service restaurant. The food was standard, but exceptionally well-prepared.
I’m well-aware none of this front facing work can happen without a ton of support from behind the scenes. Our room was immaculate.
I travel a lot, and this level of professionalism, friendliness and service is beyond rare.
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