Bridge Hotel

I will definitely stay here again.

Reception closed, sign said to go to Bistro Bar. Bar staff had to go and find someone to check me in. They then tried to give me directions to return to the reception area where I had just come from. Trying to book a table for dinner on arrival, approx 5.30pm, we were told we could not have a table for 6 until 7pm. We were then told at just after 8pm, when we wanted to order dessert, that the kitchen was closed but she would go and talk to the chef. He agreed to prepare desserts for us. There were plenty of empty tables in the bistro all evening so we were at a loss as to why we had to wait until 7pm especially as we had children with us who tend to be accommodated earlier at bistros. We had 2 family rooms. 1 room had curtain hanging off at end and therefore wouldn't cover the window properly. We couldn't fix it. 2nd room centre light not working and 1 bedside light not working as a part missing. We were told on departing the missing part was on order. This made a dark and gloomy room. On the good side we had plenty of lovely towels, washers and 2 bath mats.

We walked into the motel to make a last minute booking for our family of four in Christmas peak season. The lady of the front desk was very helpful to get a room that would fit us, separate from the pub. The room itself was basic but clean and surprisingly quiet overnight, despite being so close to the pub. The motel is next to a park so that was handy for our kids to round around.

Clean enough. Car parks a bit ordinary and with the amount of hooning happening around and being right next the bottle shop and pub we were a little concerned the car would get broken into or stolen

Friendly, helpful staff. Good facilities

We stayed in the Queen Motel room. (21/4) Everything inside was fresh, appeared new and was clean and comfortable. The Queen motel room looked exactly the same as the pictures on the website. Although it was quite warm when we were there, I imagine the room would be very warm in winter (electric blankets, heat pump and spare blankets). We had our dinner in the attached bistro, and it was really good. The staff were fantastic, although they were busy, they were friendly and smiling. The staff went above and beyond, when stupid me left my pillow behind. I received a phone call, and an offer was made (that I took up) to post the pillow (my own cost). Within in a week I received the pillow. They didn't have to do that, as it was all my fault, but they went out of their way, and I am very grateful. If we are in Smithton again, we would definitely stay here (I won't forget my pillow next time), and we would recommend staying here.

Good value, can't complain for the price. The staff were great and everything there that I needed but it felt a bit dated and not the most clean. I appreciated that I could get a single room to keep costs low.

Great location with easy access to city. recently renovated.

Staff member accommodated our request to upgrade from economy twin bed room to a queen room with minimal fuss