Roundtop Mountain Vista - Cabins and Motel

Front desk lady was great and very helpful. This was our second time at the property and we will go back again

It was a very short stay, only to sleep and shower. Old motel, but comfortable.

First off the Place is Old but they've tried to update so its not Terrible its a tight parking lot so no trailers, TV did not work but whis there to watch tv, The Hot Springs are Awesome the Mexican Restaurant was Good but Expensive (like everything in that area) i would stay there Again if i were in the Area

Quiet! Comfy beds! Hosts were excellent at communicating with us.

If I could of found another room in Thermopolis I would have in a heartbeat. It was terrible from the get go. I tried to check in but no adult was anywhere around, only a 7yr old little girl who had no idea on how to check me in and asked me to come back later. We were at a volleyball tournament and had to get back to the games. They did call me and tell me they would leave the keys in the Dropbox. But let’s get back to the lobby- good lord- I’ve never seen anything like it- dirty linens all over and just junk/trash piled EVERYWHERE, even in the windows. It was terrifying. Property very trashy. The whole town was booked because of the Volleyball Tournament- there wasn’t another option. Now the room- it was pretty clean- the bed was very comfortable- but the shower is so small-ridiculously small. If I was just rating the room I would of gave it 2.5-3 stars. But this property needs WORK

There is no customer service, no check in, no check out, there's a mailbox with envelopes with keys, bed was broken, never came to fix, no housekeeping, no air conditioning. the room next to me, they left keys for 2 different bookings for the same room and then no one At the office to help and no one answering the number on the envelope. There really needs to be a zero rating option

I am a travel nurse, I stay at a lot of different hotels and motels. My standards are pretty low, give me a clean bed and a clean room and I’m good to go. I arrived and no one was in the office even though it was in the check in hours. No big deal, they left the key out. Got into the room and noticed it was hot, smelled like smoke and there was trash left from a previous tenant. Ate my dinner and got ready for bed and the room was even hotter then when I got there and the sheets were dirty(semen?) called the staff and they switched me to a different room. The new room had a clean bed but was still too warm and the Wi-Fi didn’t reach down to this end of the hotel. The room was atleast cleaner but still smelled like old smoke. Would not recommend at all, sleep in your vehicle and save whatever money you would spend on this place wants to charge you. Update, the hotel staff refused to talk to me about a partial refund.

Confidence in cleanliness could be increased by simply cleaning the greasy-dirt caked bathroom fan. Immediate hot water was appreciated, but poor water pressure when, apparently, more travelers were taking morning showers.

Motel is old and run down. Office is disgustingly dirty and cluttered. We think there was a swamp cooler keeping the room cool, but it was turned off when we returned from dinner. There was no way to adjust it. Carpet is old and gross.