Hilton Garden Inn Trinidad Downtown

We got a room right next to the hallway door so we got to hear it slam all night and all morning. Also spent over $200 and no water bottles or breakfast included. No sleep, breakfast or water.

A very nice new HGI, in a soon to be super area of Trinidad. Pickle ball and Bocce courts are being built in a park across the street from the hotel.

The Hotel is very nice but the walls are paper thin. Unfortunately we were next to a room where the other guests had the TV on loud all night. Impossible to sleep. The staff was unsuccessful in getting the guest to turn it off

When booking through Hotels, there was an option to pay $60 ($20/person) extra for breakfast. I paid it. Staff told me since the restaurant is operated by a separate company, there is no way to honor this. Lost $60 and didn’t get breakfast.

So happy to find a new place to stay in Trinidad, a place we often pass through. Everything is bright shiny, modern, and new. Service was friendly and great. We needed an extra pillow and it came quickly. I loved the view from our room, I don’t think you can go wrong on either side of the building. The Christmas decor is beautiful. We will stay here again.

Great hotel and proximity to downtown area. Only thing that they need to work on is the food at the restaurant. The food looked great just wasn’t so good. The orange juice was watered down and the waitress said it has been like that and everyone complains, why not change it then? But the hotel was superb!

Perhaps this is a trend, but I have never had a two day stay at a hotel in which the room was not made up. I'm not talking about replacing towels, I'm talking about no service at all. A bit disconcerting.

Booked what I thought to be a higher end hotel. It was a disappointment. The room was dirty and trying to get to the hotel via GPS was horrid. The staff was polite but not exactly attentive. There is still construction being done near the front entrance. GPS will lead you through the construction and not to the hotel entrance. There was what I thought to be stains on the bathroom floor. I took a washcloth to it and it was dirt. Painfully obvious that the cleaning staff didn't mop the floor between guests.

This was a good room and very clean. The check in was misleading and the clerk told us that breakfast is "at 9". When we showed up we were told, quite rudely, "nothing is free here." I get that there is not a lot of breakfast available in town and free breakfast is a thing with most hotels so let people down nicely. I would have gladly paid for breakfast if we were told politely that they were sorry for any miscommunication, and breakfast is not complimentary by the way. That should have been clear at check-in. Other than that, it was fine. The quality is what I would expect at a Hilton. I will never stay in Trinidad again, however. This town was very sad and the service most places was unfriendly. The room was immaculately clean and had nice television choices. There were multiple chairs to sit which made it nice.