Horrible attention from personnel and hotel management. 1. Made 2 bookings and 2nd one needed to be moved to another date due to business needs, but hotel refused to do it and no any cancellation charge even they’ve been informed immediately. 2. During the stay, appeared in the morning there are no water supply to the hotel. No information, or any follow up. The price per night during high occupancy at ~200usd/day for standard room no breakfast included. Which is above the market in Ufa. I have decided to stay in this hotel due to location and view, and heavily regretted the decision.
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