We visited this hotel for the 4th or 5th time, we always were satisfied. But something had changed, we do not know why. Our welcome was fine, a bottle of prosecco waiting for us, just missing the cookies we had last year. We ordered the breakfast which is served on your room, and it was delivered next morning just in time. The scrambled eggs were nearly cold. In the afternoon coming back from town we missed new cleaned glasses, the used ones were not replaced, same with empty shower gel, we had to ask for nearly everything. The rest was okay, but nobody asked for our satisfaction at any time, even the departure. In the room we also had the impression that there’s the necessity for some renovation, even at some walls and the fridge with its door not closing properly. Being honest, we spent around 500 € (!) per day for b&b here! So this time we left Verona and the hotel not knowing whether we would come back in future.
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