Let's be real, I wasn't expecting this place to be anything nice, but at least a decent bed to lay my head, a clean bathroom to wash up, with a secure place to park my car, and, of course, working air conditioning to escape the summer heat.
However, this place still managed to disappoint! Everything was as "eh" as it could get, which was about what I was expecting, but I was really enraged when they lost power, the staff disappeared, and I was refused a refund - despite the staff ensuring a refund would be provided once I submitted a claim through ********** since it was booked via 3rd party.
Sure enough, after raising the issue through ********** as advised, Tropicana denied the refund for the night I didn't stay since I didn't checkout with the non-existent staff during the power outage.
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