I have stayed in hotes/motels all over the world and this was the worst experience ever. The sink, not the toilet, in our first room plugged up and maintenance couldn't fix it, We had to change rooms, and it took 3 tries to get key cards programmed to work the lock. We had to get the key cards reprogrammed 3 more times in the next couple days. The restaurant they advertise is closed permanently, yet they have a sign on the main street advertising it and happy hour. The continental breakfast they advertise is with a container of cold cereal coffee pot in the lobby, but I didn't see any milk. There were a half dozen rooms on the first floor with no door locks, and the hallways needed to be vacuumed. Sometimes the main staff person would talk about the New Owner, and other times he would say there's no new owner. TV had no channels worth watching and we got tired of the empty promises to get us more. The reception on those channels we had was terrible. On a positive note the refrigerator and microwave worked, the beds were comfortable and there was plenty of hot water. this place is a dump and the management doesn't seem interested in fixing anything. I looked at the reviews for a number of other Norwood Inn & Suites and they all had terrible reviews, so this seems to be typical.
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