Dusty, dirty rooms, dead cockroach on the floor, Under bed and on top of wardrobe has not been cleaned for months. Behind TV cabinet is dirty and dusty. Curtains are threadbare and one curtain has missing lining. Air conditioning dripped continuously onto the curtain, leaving it soaked and damp smelling. Other curtain had a major oil stain on it and also threadbare. Bed linen is shocking, with pillows that have no more support and duvets which filling has all matted together. No bath-mat and bath towels threadbare and too small as a bath towel. Bath stained, basin and shower do not drain. Rain shower clogged with lime scale, therefore no regular flow. Really unacceptable in this day and age. room is very dated does not allow for simple tasks like boiling a kettle, the sofa has to be moved to boil the kettle. Dust covered on sloping thatch roof support and can be easily dusted, it is not high up. Lighting poor and lights dusty, bathroom light shocking. Thank fully, we never had dinner, but we did have breakfast which is probably, the worst buffet spread seen in recent years. Bits of old fruit floating in water, passing as fruit salad, no fresh fruit, no health options, no special diet options, very unsavory looking dishes with hot food in them. Congealed bacon, Cheese Grillers (really). boiled eggs, Un fresh scrambled eggs. Very, very poor. Staff were less interested in us and one of the staff members produced a cup of tea for herself and started to drink this in front of us and other guests, whilst "cleaning" cutlery from a filthy ice bucket and a filthy cloth. Two of her colleagues were also present and some disagreement ensued, therefore disturbing us at breakfast. Coffee machine broken and people queuing for tea and coffee, but the staff member seemed to cater for herself. None of the depleted items were ever replaced and no side plates were ever produced if they ran out. Croissants were very stale. We left and went to have coffee at the hotel across the road (with excellent service) as there was no coffee. I would not recommend and I feel ripped off and of course will never go back and discourage all our friends and family to avoid this place. These owners should remember that location is not everything and that basic hotel keeping is also required to ensure guest satisfaction. I suppose I will receive a cursory apology from the manager but no form of compensation for this unmemorable and sub-standard stay.
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