I have stayed at this hotel a few years ago and it has noticeably gone downhill. There was a hairball on the 3rd floor that I saw every day for the full 4 nights that I stayed there. If this one item cannot be picked up, I am not sure how clean the hotel can be. Vending machine did not work. I told the front desk but they do not have a key for it. No bottles of water for guests. Front desk staff was very nice. Cleaning staff though did not acknowledge us. Don't think we will stay again especially at $100+ a night.
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