Ramada Plaza by Wyndham Sheridan Hotel & Convention Center

This hotel is being renovated… still! The description of the property and amenities is inaccurate! They advertise breakfast. I was told “we are not doing that right now because we are not busy enough.” “Our lounge might not be open.” One of the outer secured doors would not close hence NOT secure. I was told that the front desk was doing rounds to check the property. Doesn’t make me feel safer! The staff seemed disengaged and distracted. I have stayed here twice over the last 2 years… I won’t do it again!

Breakfast was advertised included and there was no breakfast. Furniture dusty. Front desk staff nowhere to be found at check in time.

When I checked in they told me not to break anything. When we got to the room items were already almost broken. There was gold fish and Cheetos under the bed. The shower was not clean. The heater did nothing but blow cold air all night. The heater wasn't even turned on when we entered the room and it is Feb. with snow on the ground (outside temps was -1). Bed was comfy tho.

Property is much improved from its previous brand. But. No restaurant! Bar food . No breakfast. Winter schedule of service and availability should be posted on line.

The room was very small, not what we asked for. Bed was comfortable but seemed old. Service ok

We were disappointed with our original greeter whom didn’t seem to know anything, like where our room was, if they had a map of the parking and rooms, didn’t know if breakfast was served. The later evening hostess answered all questions.

thermostat didn't work first day. got fixed next day. shower head loose, kept sliding down. could use more counter space in bath room

I didn’t get any Wyndham rewards points because the clerk checking me in said she didn’t know how to do that. Only 2 Kleenex in the container. The toilet wouldn’t turn off after flushing- had to adjust the inner workings myself. But I enjoyed the facilities and the room overall. I’d recommend this place to others easily. I liked the convenience of having a restaurant on site.

Taylor was our check in staff person . She was very sweet Loved the oasis staff and the people that went the extra mile from the Greenery Our room was clean and overlooked the inner courtyard I had a broken standing lamp but it was no problem I would recommend to others