The staff was very helpful in getting into a 1st floor room at the last moment (my bad - THANK YOU) , but the heat unit wouldn't go above 66 degrees, the TV wouldn't change channels, and there wasn't an iron/ board for touch-ups. Also, be warned that the free breakfast cuts off at 9 am.
Cleanliness was good, just a few nagging problems. I did not notify staff of the problems when we checked in since our arrival was so late (after 10 pm) so I'm NOT faulting the staff at all.
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